Aqara G350 CAMERA HUB – Smart pan/tilt/zoom camera with AI-powered face and pet recognition, Wi-Fi, Zigbee + Thread, Matter support, white (CH-C14D)

The Aqara Camera Hub G350 is the manufacturer’s premium, Matter-compatible, dual-lens 4K smart camera that also functions as a fully featured smart home hub. The combination of a 4K wide-angle main camera and a 2.5K telephoto camera, together with the motorized pan-tilt-zoom (PTZ) mechanism and 9× hybrid (optical + digital) zoom, allows it to monitor large spaces while capturing detailed images of faces and important events. It is ideal for home monitoring, living rooms and open spaces, and can also serve as a security center for small shops or offices.

The G350 is more than just a camera: it also operates as a Matter controller and a Zigbee/Thread dual-mode hub, making it a central node of a smart home system. It supports local device connections, fast automations, and low-latency operation. The Wi-Fi 6 dual-band connection ensures stable, low-latency 4K video transmission, while the built-in 2 TOPS NPU enables visual and audio AI recognition without cloud dependency.

The camera’s advanced visual and audio recognition algorithms can identify people, faces, pets, gestures, and various sound events (such as baby crying, barking, coughing, or alarms). The physical privacy lens cover, local data storage, and RTSP support ensure a high level of privacy and integration flexibility.

About the Aqara Brand

Aqara is a key player in the global smart home market, offering innovative, reliable, and privacy-focused devices. Its products — including sensors, switches, cameras, locks, and hubs — are compatible with major platforms such as Apple Home, Google Home, Amazon Alexa, Samsung SmartThings, and Home Assistant. Aqara is particularly strong in Zigbee and Matter-based integrations.

Main Product Features

• Dual-camera AI zoom system: 4K wide-angle + 2.5K telephoto camera with 9× hybrid zoom for detailed monitoring.
• Pan-Tilt-Zoom mechanism: 360° horizontal and 39° vertical movement with automatic tracking and panorama mode.
• Wi-Fi 6 dual-band: Supports 2.4 GHz and 5 GHz networks for low-latency 4K video streaming.
• 2 TOPS NPU local AI processing: Visual and audio recognition without cloud dependency.
• Zigbee / Thread dual-mode hub: Central smart home control with Matter compatibility.
• RTSP support: Integration with NAS, VLC, Home Assistant, and other systems.
• Physical privacy protection: Hardware lens shielding for a complete privacy mode.

Smart Home Protocols and Platform Compatibility

• Wi-Fi: Wi-Fi 6 (802.11ax), 2.4 GHz + 5 GHz dual-band.
• Zigbee / Thread: Dual-mode gateway function.
• Matter: Works as a Matter controller with cross-platform interoperability.
• Apple Home: Full compatibility with HomeKit Secure Video support.
• Amazon Alexa and Google Home: Supported in the international version.
• Samsung SmartThings: Compatible (international version).
• Home Assistant: RTSP and platform integration supported.
• Local automation: Direct local connections with sensors for fast response and low latency.

Smart Features

• Human, face, and pet recognition: Multi-dimensional local AI identification without cloud dependency.
• Smile detection: Automatically captures photos when a smiling face is detected.
• Dynamic gesture control: Control certain functions with hand gestures.
• Sound recognition: Detects baby crying, barking, coughing, alarms, and other abnormal sounds.
• Automatic tracking: Intelligent tracking of people and moving objects.
• Customizable ringtone: Upload MP3 files and automate playback.
• Scheduled time-lapse video: Creates short 15-second summary videos.
• Three-zone privacy masking: Hide selected areas in both live view and recordings.
• Lost Mode: Anti-theft protection preventing unauthorized re-pairing.

Technical Specifications

• Model: CH-C05D
• Dimensions: 123 × 85 × 68 mm (3.98 × 2.89 × 3.88 in.)
• Resolution: 3840 × 2160 (wide-angle lens), 2560 × 1440 (telephoto lens)
• Field of view (diagonal): F1.6, 2.8 mm, viewing angle ≥130°
• Focal length: 2.8 mm (wide-angle), 8 mm (telephoto)
• Aperture: f/1.6
• Frame rate: 20 fps
• Video compression: H.264
• Processor: Dual-core CPU + 2 TOPS NPU
• Memory (DDR): 4 Gbit (external)
• Flash memory: 256 MB
• Infrared illumination: 940 nm
• Light sensitivity: 0–3 Lux (black-and-white mode), 5–8 Lux (color mode), 3–5 Lux to maintain the previous state
• Microphone: Digital microphone, sensitivity ≥ -26 dB
• Speaker: >2 W output, 20 Hz–20 kHz frequency range, ≥95 dB sound pressure at 0.1 m for a 1 kHz tone
• Function button: Network reset, factory reset, alarm clearing
• Storage: MicroSD card (not included), Class 10 or higher, max. 512 GB
• Wireless protocols: Wi-Fi IEEE 802.11 a/b/g/n/ac/ax (2.4/5 GHz), Zigbee/Thread IEEE 802.15.4, Bluetooth
• Pan-Tilt range: 360° horizontal, 39° vertical (up 24°, down 15°), physical lens cover supported
• Power supply: 5V / 2A adapter with USB-C data communication support
• Operating temperature: -10°C ~ 45°C (-0.4°F ~ 122°F)
• Operating humidity: 0–95% RH, non-condensing
• Package contents: Camera Hub G350 ×1, User Manual ×2, USB-C to USB-A cable ×1

Additional information